Frequently Asked Questions

A2 milk contains only the A2 type of beta-casein protein. Our milk comes from native Indian breeds like Hallikar cows, which naturally produce A2 milk. Many people find it easier to digest than regular milk.

Milk prices vary slightly by location and subscription type. Please check the Organic Mandya app or your nearest store for the latest pricing.

We currently deliver across Bengaluru, Hyderabad (select locations), Mysuru and Mandya. Delivery coverage depends on your PIN code, so please check availability in the app.

Shell colour is determined by the breed of the hen, not by nutrition. Brown eggs come from brown-feathered breeds, are usually larger, and are common in commercial farming. Nati white eggs come from native breeds, are typically smaller, and are often raised in traditional or free-ranging systems. Nutritionally the two are almost the same — shell colour does not determine protein content or health value. What really matters is the bird's diet, living conditions and the freshness of the egg.

Our High Protein Paneer is made from fresh A2 milk and A2 curd only, with higher protein per 100g than regular paneer. It is freshly made, firm and protein-dense, with no starch, no citric or acetic acid and no preservatives — great for fitness, weight management and clean eating.

Our paneer is firmer because it is made fresh daily with no starch or fillers, has high protein density and goes through a proper pressing process. A harder texture means higher protein and purity. Tip: soak the paneer in normal water for 10 minutes before cooking to soften it and improve the texture.

Offers vary based on COOP membership, app-only promotions, store-level offers and festival campaigns. Please check the app regularly for current deals.

Update the app to the latest version, log out and log back in, or contact our customer support through the app. If the issue continues, please share screenshots with our support team.

All subscription actions can be done inside the Organic Mandya app — subscribe to milk, recharge your wallet, pause delivery, change quantity and modify delivery days. For assistance, contact support via the app.

COOP Membership is our community ownership model. Members get special pricing on select products, support farmer welfare and become part of the Organic Mandya ecosystem. It is not just a discount programme — it is shared growth.

COOP pricing is available on selected dairy products and some grocery essentials. You can see COOP pricing directly inside the app.

You can cancel auto-pay from your app settings, or contact support for assistance. We recommend cancelling at least 48 hours before the next billing cycle.

Shelf life varies — milk: 1–2 days refrigerated; paneer: 1–30 days refrigerated; breads: 3–5 days (no preservatives); groceries: as per packaging. Always refer to the label for exact details.

You can track order status, delivery updates and subscription history directly inside the app under My Orders.

Delivery charges depend on order value, location and subscription type. Free delivery may apply above a certain cart value.

Yes. We hold an FSSAI licence, NPOP/NOP organic certification (where applicable) and USDA Organic & Jaivik Bharat compliance for certified products. You may request certificates from our support team.

We conduct farm visits, production-unit visits and organic farming workshops. You can register via our website or contact us for upcoming visit schedules.

We conduct workshops on organic farming, farmer income models, clean-food awareness, and dairy and value addition. Details are shared via our website, social media and WhatsApp updates.

For bulk orders (events, apartments, offices, corporates), contact our nearest store or write to us through the website. Our team will assist you with pricing and logistics.

If you are an organic farmer, certified producer or clean-label manufacturer, please share your product details, certifications, pricing and sample availability. Our procurement team will evaluate and get back to you.